Effective Date: 23/01/2025
At PartStocks.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or purchase Vehicle Location Tracking Devices (VLT Devices) from our platform.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Phone number
- Email address
- Billing and shipping address
- GST number (for business customers)
- Payment details (processed through secure third-party gateways)
b. Device & Vehicle Data (for VLT Devices)
- Vehicle registration number (if provided during registration or installation)
- GPS location and route history
- Vehicle diagnostics and telemetry data
- SIM card details (if included with the VLT)
c. Technical Data
- IP address
- Browser and device information
- Cookies and usage data for site performance and analytics
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer service and technical support
- Enable tracking and functionality of VLT Devices
- Communicate updates, confirmations, or alerts related to your order or device
- Comply with regulatory requirements (e.g., AIS-140 compliance)
- Improve our website and services
3. Data Sharing & Disclosure
We do not sell or rent your personal data to third parties. However, we may share your data with:
- Logistics partners for delivery
- Payment gateway providers
- Authorized installation centers (for government-compliant VLT installations)
- Government transport authorities, if legally required
- Analytics and security service providers under strict confidentiality
4. Data Storage & Security
- All data is stored on secure, encrypted servers.
- Sensitive data (like payment information) is processed only through PCI-DSS compliant third-party platforms.
- We implement industry-standard security measures to prevent unauthorized access, alteration, or disclosure.
5. User Rights
You have the right to:
- Access and review your personal data
- Correct inaccuracies in your information
- Request deletion of your data (subject to legal and operational requirements)
- Opt-out of marketing communications at any time
To exercise these rights, contact us at privacy@partstocks.com
6. Cookies & Tracking Technologies
We use cookies to:
- Improve user experience
- Track website traffic and performance
- Remember login and cart preferences
You can manage or disable cookies via your browser settings.
7. Retention Policy
- Personal data is retained as long as necessary for the purposes described in this policy.
- GPS and vehicle tracking data may be retained for a period specified by law or regulatory agencies (e.g., 90–180 days), after which it will be securely deleted or anonymized.
8. Children's Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services implies acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
PartStocks.com – Data Protection Officer
📧 Email: privacy@partstocks.com
📞 Phone: +91-9005556446
🌐 Website: www.partstocks.com